30 DAY RETURN POLICY
You may return most, new, unopened items which were not custom-made orders within 30 days of delivery.
Pending inspection, we can accept returns for most merchandise, and we will gladly issue a refund of your purchase price minus all shipping and a 20% restocking fee, which are not refundable.
- As you may expect, we ask that you return your purchase in unused, resalable condition with its original packaging intact. If you would like to make a return or exchange, you must contact us by e-mail, phone to notify us that you are returning an item so that we can be prepared to process it and provide you with a return authorization number. Items returned to us without notification will not be eligible for a refund or exchange.
- To be accepted for return, items must be in the original purchase condition including the original packaging, documentation, manuals/inspections and all parts and accessories.
- Any item that you receive with tags must be returned with all tags intact and attached. We will not accept returns on merchandise that was opened, used, or more than 30 days after delivery.
- All packaging must be unmarked and not defaced in any way.
- Returned merchandise that does not meet these requirements may be subject to a damaged goods fee, qualify for a store credit, or be sent back to you with no refund issued.
Please allow 15 business days for us to receive and process your returned merchandise. After your merchandise is accepted for refund.