POLICIES
TERMS AND CONDITIONS
Welcome to our online store. We are pleased to provide you with the products and services described in this site subject to the following conditions. If you vist or shop you accept these conditions. Please read them carefully, In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or buisness.PRODUCT DESCRIPTIONSWe and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this website is accurate, complete, reliable, or error-free. If a product offered by us is not as described, your are able to return it in it's unusused condition.
30 DAY RETURN POLICY
You may return most, new, unopened items which were not custom-made orders within 30 days of delivery.Pending inspection, we can accept returns for most merchandise, and we will gladly issue a refund of your purchase price minus all shipping and a 20% restocking fee, which are not refundable. As you may expect, we ask that you return your purchase in unused, resalable condition with its original packaging intact. If you would like to make a return or exchange, you must contact us by e-mail, phone, or snail mail to notify us that you are returning an item so that we can be prepared to process it and provide you with a return authorization number. Items returned to us without notification will not be eligible for a refund or exchange. Please read below for specific instructions regarding your merchandise return:
To be accepted for return, items must be in the original purchase condition including the original packaging, documentation, manuals/inspections and all parts and accessories. Any item that you receive with tags must be returned with all tags intact and attached. We will not accept returns on merchandise that was opened, used, or more than 30 days after delivery.All packaging must be unmarked and not defaced in any way. Returned merchandise that does not meet these requirements may be subject to a damaged goods fee, qualify for a store credit, or be sent back to you with no refund issued.Please allow 15 business days for us to receive and process your returned merchandise. After your merchandise is accepted for refund.
PRICING
With respect to items old by us, we cannot always confirm the price of an item until we review your order: however we do not charge your credit card until after your order has entered the ordering process. Despite our best efforts, a small number of the items may be mispriced. If we discover a mispricing, we will do the following:-If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.-If an item's correct price is higher than our stated price, we will, at our descretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation
INCORRECT MERCHANDISE RECIEVED
If you received an item in error, please contact our Customer Service Department at 732-688-8288 or email us at diabestmedical@gmail.com for further instructions on how to return this item.
PAYMENTS ACCEPTED
For U.S. orders: we accepts MasterCard, Visa, American Express, Discover and Paypal.
You can order items via the following methods:
Web site: www.Diabestmedical.com
Phone: 732-688-8288
Mail: Complete the order form found in each catalog and mail your order to:
Diabestmed LLC, 143-B Smith Street,Perth Amboy,NJ 08862 . We do not accept checks or cash when receiving orders placed by phone or on our Web site.
Unfortunately, we cannot accept any orders sent to us via e-mail. Shoppers must make purchases via our Web site, over the phone (732-688-8288) or by mail. We strictly enforce this rule to protect YOU, as we have designed our Web site ordering system to protect the security of your information. Since ordinary e-mail is not secure in the same way, we cannot accept orders sent via e-mail. For your security, please do not include credit card information in any e-mail you send us.
If we can offer further assistance, please e-mail us at CustomerService@diabestmedical.com or call us at: 732-688-8288 Date: April 14, 2003 We are committed to preserving the privacy of your personal health information. In fact, we are required by law to protect the privacy of your medical information and to provide you with Notice describing:
HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
We use health information about you for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of care that you receive. We may be required or permitted by certain laws to use and disclose your medical information for other purposes without your consent or authorization. As our patient, you have important rights relating to inspecting and copying your medical information that we maintain, amending or correcting that information, obtaining an accounting of our disclosures of your medical information, requesting that we communicate with you confidentially, requesting that we restrict certain uses and disclosures of your health information, and complaining if you think your rights have been violated. We have available a detailed Notice of Privacy Practices which fully explains your rights and our obligations under the law. We may revise our Notice from time to time. The effective date at the top of this page indicates the date of the most current Notice in effect. You have the right to receive a copy of our most current Notice in effect. You may view and print a copy of this Notice from the "Privacy Notice" link located on the menu. If you prefer you may request a copy via e-mail, telephone or at the front desk and we will provide you with a copy. If you have any questions, concerns or complaints about the Notice or your medical information, please contact us at: customerservice@diabestmedical.com or 732-688-8288.
Secure Transactions
Diabestmedical.com is a VeriSign secure site. All information sent to us is sent over a secure server where personal data is encrypted, protecting against disclosure to third parties.
Diabestmedical.com takes online security very seriously. Our Web site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure Web page to a secure application on our server. SSL goes into effect at the very onset of the checkout phase, starting with the LOGIN page. We encrypt the entire transaction - login/password, customer billing/shipping information, shipping method, credit card number, etc. - to give our users total privacy when ordering online. If you see an unbroken key or locked padlock at the bottom of your browser window, and https:// in the location window at the top of your browser, you know you're visiting a secured page.
Credit card numbers are securely encrypted and stored on our secure database servers until the order has been processed in our main data environment.